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Frequently asked questions

Quick answers about Scheduler. Still stuck? Get in touch.

Getting started

What is Scheduler?
Scheduler is a booking tool by Royal Bengal AI. You publish a personal booking page, share the link, and invitees pick an open time. Scheduler checks your connected calendar so you’re never double-booked, and sends confirmation and reminder emails automatically.
How do I create a booking page?
Create a free account, add an event type (for example, “30-minute intro call”), set your weekly availability, and share the link Scheduler gives you. That link is your public booking page.
Is there a free plan?
Yes. The Free plan lets you publish a booking page and accept bookings at no cost. Paid plans raise the limits on bookings, event types, connected calendars, and team members — see the pricing section on the home page for the current tiers.

Calendars & video

Which calendars can I connect?
Google Calendar, Microsoft Outlook, and Apple iCloud. Once connected, Scheduler reads your busy times so it only ever offers slots when you’re actually free, and it adds each booking to your calendar.
How do I connect Apple iCloud?
Apple iCloud connects with an app-specific password, because Apple doesn’t offer one-click sign-in for iCloud calendars. Generate one at appleid.apple.com (Sign-In and Security → App-Specific Passwords), then enter it with your Apple ID email on the Integrations page. Step-by-step help is on the Support page.
Can my meetings have a video link?
Yes. Connect Zoom to attach a Zoom link to your bookings, or use Google Meet links generated through your connected Google Calendar. The link is added to the booking and included in the confirmation email.
How does conflict checking work?
Scheduler reads only your free/busy information — not the titles or details of your events — and hides any time that overlaps something already on your calendar. If you get booked elsewhere, that slot disappears from your page in real time.

Bookings

How do invitees book a time?
They open your link, pick an available slot, and enter their name and email. They receive a confirmation email immediately, and the meeting lands on your calendar.
Can a booking be rescheduled or cancelled?
Yes. Every confirmation email includes links to reschedule or cancel. When that happens, the calendar event is updated or removed and both sides are notified.
Will I be reminded before a meeting?
Scheduler sends branded confirmation and reminder emails for your bookings. Automated reminders and follow-ups are available on paid plans.

Plans, billing & branding

How do I upgrade or change my plan?
Open the Billing page in your dashboard to view your current plan and switch tiers. Paid plans are billed by card through Stripe.
Can I customize my booking page?
Yes. From the Branding page you can add your logo and colors. Paid plans can also remove the Scheduler badge from public booking pages.

Account & data

How do I reset my password?
Use the password-reset link on the login page. If you still can’t get in, contact support.
How is my data handled, and how do I delete it?
We use your information only to run the scheduling service — never for advertising, and we don’t sell it. You can disconnect any integration at any time, and you can request deletion of your account and data. See the Privacy Policy for the full details.
How do I contact support?
Head to the Support page for the best way to reach us and what to include so we can help quickly.

Can’t find your answer? Email us from the Support page and we’ll help. Scheduler is operated by Royal Bengal AI.