Support
We’re here to help
Scheduler is operated by Royal Bengal AI. If you have a question or run into a problem with your account, bookings, billing, or an integration, we’re happy to help.
Looking for a quick answer first? Many common questions are covered on our FAQ page.
Before you write
To help us resolve things faster, please include where you can:
- The email address on your Scheduler account.
- What you were trying to do and what happened instead.
- The booking link or event involved, if relevant.
- A screenshot of any error message.
Common topics
- Connecting Zoom: see Connecting Zoom to Scheduler for step-by-step instructions to add, use, and remove the integration.
- Connecting a calendar: on the Integrations page you can connect Google Calendar or Microsoft Outlook with one click. Scheduler then checks your calendar for conflicts and adds your bookings to it automatically.
- Connecting Apple iCloud: Apple Calendar connects with an app-specific password, since Apple doesn’t offer one-click sign-in for iCloud. Generate one at appleid.apple.com (Sign-In and Security → App-Specific Passwords), then enter it together with your Apple ID email on the Integrations page. You can revoke it any time from that same Apple ID page.
- Account & sign-in: use the password reset link on the login page, or email us if you can’t get back in.
- Billing: tell us the account email and we’ll look into any charge or plan question.
- Privacy & data: see our Privacy Policy, or email us to request a copy or deletion of your data.
Legal
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